Casino Royale

Responsible Gaming Policy

21+ Strict Age Restriction & Player Care

Playing with Sovereignty, Dignity & Control

At Casino Royale, casino entertainment is an indulgence — an evening of thrilling sport, fine dining, and camaraderie. We believe that true luxury requires unwavering player care and responsibility.


Our Commitment

Gaming should always be entertainment - never a way to make money or solve financial problems. At Casino Royale we are committed to providing a safe environment where our guests can enjoy the thrill of play while staying firmly in control.

Our staff are trained to recognise signs of problem gambling and to help guests with limits, breaks and referrals. Entry to the gaming floor and registration online is restricted to adults aged 21 and over.


Set Your Limits

Set a budget before you play and stick to it. In your account you can set daily, weekly and monthly deposit limits; loss limits; wager limits; and session reminders that appear every 30, 60 or 120 minutes. Reductions take effect immediately; increases are delayed by 72 hours.

On the floor, ask any host to help you set a spending limit or to arrange for a complimentary break with refreshments.


Know the Warning Signs

You may be experiencing problems if you spend more time or money than you intended, chase your losses, borrow money to gamble, neglect work or family, or feel restless or irritable when not playing.

If any of this sounds familiar, take a break and talk to someone you trust. The sooner you ask for help, the easier it is to recover.


Cool-off & Self-Exclusion

You can take a cool-off break of 24 hours, 7 days, 30 days or 6 months, or self-exclude for 1, 3 or 5 years. During exclusion your account is closed, marketing stops, and you are denied entry to our gaming floor.

To start a cool-off or self-exclusion, use the 'Responsible Gaming' tab in your account, or email responsible@rajwaderoyale.in. Our team will confirm within 24 hours.


Where to Get Help

Tele-MANAS (Government of India) offers free, confidential mental health support 24x7 on 14416 or 1800-891-4416. You can also contact local counselling services or speak to your family doctor.

Our support team is available 24x7 at support@rajwaderoyale.in or +91 832 255 0188. We can also share information on blocking software, financial counselling and peer support groups.


Request Account Limits or Cool-off

Submit a request below and our Responsible Play Officer will activate your requested limits immediately.

National Support Helpline

Tele-MANAS (Ministry of Health & Family Welfare, Govt of India) provides free, confidential 24x7 mental health counselling.